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Head of Change Management

mustard ID
[G. London] Southwark
£70,000 - £80,000pa
Phil Boshier

AJ100 Architecture and Design studio are looking to hire a Head of Change Management, to work alongside their Head of Strategy, servicing high-profile accounts and clients.

As Head of Change Management, you will work closely with stakeholders and apply a structured methodology and lead change management activities. Apply a change management process and tools required to create a strategy to support the adoption of the changes required by a project or initiative.

You will support communication efforts - Support the design, development, delivery, and management of communications.
Assess the change impact - Conduct impact analyses, assess change readiness, and identify key stakeholders.
Support training efforts - Provide input, document requirements, and support the design and delivery of training programs.

A design background is not a necessity for this role however, it would be an advantage. Especially from within workplace interior design.

Additional responsibilities may include:

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and engage senior leaders
• Coach managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio

Skills and Qualifications

• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies, and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward-looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Change management certification or designation desired

If you feel confident in the majority of the points above, and can show your previous experience within a similar role, please send your CV to phil@mustardjobs.co.uk

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